The purpose of this role is to oversee the delivery of, and deliver, the SAA product and services to the travelling public, manage the Airport activities through planning, controlling organising and delegation to obtain maximum productivity
*Lead and supervise the airport staff to deliver excellent customer service and achieve team objectives.
*To manage the airport so that all scheduled flights depart on time, efficiently and effectively.
*Maintain good relationship with airline stakeholders
*Knowledge of Windows based software including Microsoft Outlook, Power Point, Word, Access and excel
*Comprehensive knowledge of the airlines operations, sales processes, distribution channels, CRS’s, fares, call management reporting, and working knowledge of the Internet/E-commerce
*SAA Products and Services and related policies i.e Loyalty Programme: Voyager policies and procedures
*Understanding of Reservation related systems and read a ticket
*Awareness of the travelling public’s business and social cultural environment
*High school qualifications or proven track record in an airline traffic and ground-handling department
*A proven track record in airline airport operations
*Proficient knowledge of Windows based software including Microsoft Outlook, Power Point, Word, Access and excel
*English fluency (Speak, read and write)
*Airline related qualifications: Customer Service plan, Touch Points, Cargo 1 and 2, DGR - Awareness, Special Cargo handling.
HOW TO APPLY
Interested applicants should forward their ,CVs name, qualifications, post applying for to the HR : cv. baronconcept @gmail.com OR their mobile number in the message box or mobile number stated on this advert. Not abiding to this advice will lead to total disqualification. Only short-listed applicants will be contacted