Banking Retail Officers Needed

Posted Jul 14      Ikorodu, Lagos, Nigeria

Performance and specifications

Job Type
- Help customers open or close bank accounts
- Answers of customers related to different spheres of retail banking
- Present the different products and services to the customers and help them make the right choice.
- Prepare documentation related to loans and mortgages
- Accept payment for loans and mortgages
- Process loan and credit card applications
- Do bookkeeping, accounting and auditing
- Maintain proper financial records
Requirements and Skills
- Should have outstanding communication and interpersonal skills
- Be able to speak politely over the phone
- Be computer savvy and polite
- Understand the needs of customers while speaking to them
- Have good knowledge about the bank’s products and services
- Be approachable and friendly
- Be good at convincing customers
- Have good sales skills
- Have good knowledge of finance and math
- Be able to get new customers
Minimum Experience
1 year

Ad details

A banking retail officer’s job involves selling retail products and services to the bank customers but it is not done as direct sales, rather done in a subtle manner when customers walk into the bank.
The retail officer first finds out what the customer’s financial goals are and what strategy he has in place.
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